People First Index

Creating workplaces that put people first


About People First Index

People are making choices for ethical rather than financial reasons more than ever before. Consumers are demanding transparency in supply chain, labour, animal testing, and chemical makeup. This also extends to employment. People are making decisions about who they want to work for, and who's services / products they want to purchase based on how they treat their employees. 

We believe that the best organisations to work for are the ones that put people at the centre of everything they do. 

Through the People First Index framework, we work with you to understand your current people policies and practices and recommend opportunities to put people first, ultimately contributing positively to the success of your organisation.

The People First Index framework has been developed specifically to measure and identify these opportunities, using years of HR research, expertise and international case studies as the foundation. 


People First Index framework

By assessing your organisation's people policies and practices against progressive, researched criteria and providing this feedback to your organisation, you can understand where and how you can make changes to your working practices and culture that would help make your people feel as though they are treated fairly, respectfully and as though they are as important as shareholder value.

The People First Index framework aims to support organisations to be the best place to work for their people, so that they are able to:

  • Be themselves

  • Give within the bounds they are contracted to give

  • Be given meaningful work for a cause they believe in

  • Be treated with fairness and equality


How we work with you

  1. Once you sign up to People First Index, we provide you with a link to complete the online Questionnaire, which takes approximately 15 minutes to complete

  2. Once you complete the Questionnaire you will receive an email invitation to arrange a 30-minute Zoom consultation to go through the results of the Questionnaire

  3. During the Zoom call, we provide you with the results of the Questionnaire, outlining the organisation's position on it's people policies and practices, in the form of a heatmap report, which is yours to keep

  4. Next we work with you to recommend opportunities to enhance your people policies and practices and provide options to implement these policies and practices

  5. The final step is to independently audit your organisation against the measures of the People First Index framework, developed from global research into HR practices and if the threshold is reached, awarding your organisation with the People First Index accreditation

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The Heatmap Report

Page 1: The overall People First Index score, a summary of the responses and recommendations. 

Page 2: A heatmap report indicating levels of focus for each question. 

Pages 3 & 4: Detailed responses entered in the questionnaire




People First Employer Accreditation

Consumers and future employees want to know they are going to be in the best hands. 

Once your organisation has reached the People First Index threshold, you will be awarded with the People First Employer accreditation, which you are able to display on your internal and external marketing to attract top talent, and sales opportunities.

Would you like to become another one of our success stories? Drop us a line today!



By becoming a People First Employer, you can expect:

  • Increased sales and revenue due to consumers choosing your organisation over competitors

  • Being recognised as an employer of choice and attracting and retaining top talent

  • Enhanced innovation, creativity and problem-solving

  • A decrease in cost associated with absenteeism

  • A decrease in employee burnout

  • Happy, healthier, more engaged employees

  • Be ahead of employment legislation before it becomes law

  • Increase in attraction to future generations entering the workforce

  • Validated and reliable data on the position of people policies and practices that can inform strategy

  • Contribute positively to the economy through social responsibility and increased revenue

  • Reduction in carbon footprint and a positive impact on climate change 

Click to learn more about the sources of research that supports the framework.


What our clients are saying

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“We were delighted to test the People First Index.  What we discovered is the index gave us food for thought rather than a compliance to do list.  We were able to have a discussion as team on what was important for us and what we were trying to achieve.  Finally, the index gave us other things to consider that we hadn’t originally thought about.  Overall, would recommend as it was through provoking”

Ang Bingham
Executive Director of People and Culture 
The Open Polytechnic of New Zealand

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“Going through the People First Index was an eye-opening experience – it highlighted to me both areas where we're doing well (and should celebrate) as well as the many areas where we could be doing so much more to improve diversity and put our people first. Although we're a small business that won't be able to implement everything covered by the Index, it was a really great reminder that there's always more we can do, and a helpful way to see all the opportunities we have to make our business as awesome as possible for everyone involved.”

Verity Craft
General Manager & Storyteller
Intelligent Ink


Complete the Questionnaire

If you are ready to take your organisation through the People First Index framework, click here to complete the Questionnaire and Heatmap report


Who we've worked with

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Contact Us

Tauranga, New Zealand

022 422 8098

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